As a homeowner in New York, you expect your roof to just work—no leaks, no stress, no last-minute fixes. That’s what this Brooklyn brownstone owner wanted, too.
After years of patchwork repairs from multiple contractors, her flat roof had become a source of constant frustration. Leaks had started to damage the ceilings and walls—and worse, her tenants’ belongings were now at risk.
Each fix seemed to be just another temporary Band-Aid. She was tired of quick fixes and false promises. She didn’t want a “good enough” solution. She wanted a durable, low-maintenance roof that would protect her investment for years to come.
That’s where Big Apple Renovators stepped in.
When she reached out to us, we didn’t waste time. Within 24 hours, our team was onsite for a full consultation. Using drone footage, we gave her a bird’s-eye view of her roof’s condition—pointing out damage, problem areas, and outdated materials. We also walked the roof in person, showing her the issues firsthand.
From the pitch and design to key components like the skylight, hatch, vent pipes, and gutters—we educated her every step of the way. Our process was detailed, personal, and honest—exactly what she needed after years of being let down.
She later told us that it was our professionalism and preparedness that gave her the confidence to move forward. We didn’t just sell her a roof—we earned her trust.
We designed a full SBS Polyglass roofing system to ensure long-term protection and energy efficiency:
As with many historic homes in the boroughs, we discovered multiple old roofing layers that needed careful removal. That added time and weight to the project—but thanks to our experienced team and clear communication, the homeowner was always kept in the loop.
We believe homeowners deserve to be informed, empowered, and respected. That’s why we go the extra mile.
Despite the extra work involved, our team completed the new roof in just two days—a pleasant surprise for the homeowner who expected a 3–4 day process.
And most importantly? We sealed the roof fully on Day 1, protecting her home from any unexpected weather while work was still in progress. That’s part of our promise to always protect what matters most.
After years of temporary fixes and lingering doubt, she was finally able to breathe easy. Her new roof was professionally installed, leak-free, and built to last—and she finally had peace of mind knowing her investment (and her tenants) were protected.
She shared how grateful she was to finally find a contractor who didn’t cut corners and truly cared about delivering the right solution—not the fastest one.
At Big Apple Renovators, we know how stressful roof issues can be—especially in a place like New York, where weather, age, and bad installations often work against you. As a firefighter-owned business with over 40 years of combined experience, we’re proud to be:
We specialize in historic homes like brownstones and row homes, and we’re here to guide you through a simple, clear process that protects your home.
Don’t wait until a small leak becomes a major repair. Schedule your free consultation today—and see why so many New Yorkers trust Big Apple Renovators.
